Privacy Policy

Effective Date: 15 Aug 2024

At BlesOnline, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website (www.blesonline.com) and services.

1. Information We Collect

We collect personal information to provide and improve our services. The types of information we collect include:

a. Information You Provide

Account Information: Name, email address, phone number, billing and shipping address.
Payment Details: Credit/debit card information and transaction history (processed securely through third-party payment gateways).
Support Requests: Details you share when contacting customer support.

b. Automatically Collected Information

Device Information: IP address, browser type, and operating system.
Usage Data: Pages visited, time spent on our site, and other usage statistics.
Cookies: Information stored to improve your browsing experience (see Section 6).

2. How We Use Your Information

We use your information for the following purposes:

To process orders and deliver products.
To manage your account and provide customer support.
To improve website functionality and user experience.
To send order confirmations, promotional emails, and updates (you can opt-out anytime).
To comply with legal obligations.

We do not sell or rent your personal information. However, we may share your data in the following cases:

Service Providers: With third-party vendors who assist with payment processing, delivery, and analytics.
Legal Requirements: When required to comply with legal obligations or protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of the information we hold about you.
Correction: Update or correct inaccurate information.
Deletion: Request deletion of your data, subject to legal requirements.
Restriction: Limit processing of your personal information.
Opt-Out: Unsubscribe from marketing emails via the link provided in each email.

To exercise these rights, contact us at [Insert Email Address].

6. Cookies

We use cookies to improve your experience on our website. You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

9. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

Bles Online
Email: blesonline.np@gmail.com
Phone: +977 9851361675
Address: New Baneshwor, Kathmandu, Nepal